Today was a long day. In a ten hour shift I took two calls. No, not like yesterday where I literally couldnt talk. Today, I just only took two calls. My first call was at 10am and the lady couldnt run any of her games on her brand new (just for Christmas) computer, but she could run them all on her old PC. Obviously this isnt my issue, this is an OEM issue. Regardless, I decide to poke around with her and check driver dates and whatnot to be nice, and it turns out that she hasnt hooked up her PC to the internet yet to update her XP. People like that I want to smack. I sent her off to do her updates and call back if she had any further issues.
I didnt take my second call until about quarter past seven (yes, seven). That lady was trying to play some casino games online but sometimes she would get a low memory error. She couldnt duplicate it for me right there. Then it dawned on me what it was, so I confirmed that her OS was 98 and told her just to restart her PC the next time that happened. She was like "Yeah, that never happens on my XP machine". I wanted to smack her too, rather than have to educate this old lady on how 98 and XP utilize resources differently. These are the calls I get.
On the bright side, I spent the rest of the time playing games. And I got my free game to take home too. I decided to take AoE3 because I've played the demo and I really like it. I could have taken Fable but I've never played that, though it looks cool. Either way, for the next little while, you can guess what I'll be occupying my time with.
I felt really good today compared to how I was feeling all along. I can even talk! My voice is not great, but it isnt cutting out constantly on me like it was yesterday. People can actually understand me. Jonathan was a sweetheart today and left me in the less busy queue though, so as to not strain my voice. I swear he's my favorite supervisor.
A bunch of guys from work are quitting to go out west and work. Jason was quitting today. I'll miss him. He was constantly cutting people up and picking on everyone. There were a few other people that I knew personally who were/are quitting, but wont miss. It gives me the urge to pull up roots and migrate somewhere. Its too bad I dont have the available funds :/ Tomorrow, though, I think I'll get my nails done after work. I havent had my nails done in a year and I need to feel pretty.
Time for bed.
{Wednesday, January 4}
06.01.03
